An instinct for Growth

Grant Thornton Australia Limited

Level 17

383 Kent Street Sydney NSW 2000

T +61 2 8297 2400

To the purchaser/creditor 31 July 2019

Dear Sir/Madam

The Ralan Group Pty. Ltd. & Associated Entities (Administrators Appointed) (Collectively “the Group” refer to Schedule 1)

Your Purchase off the plan in Ruby, Sapphire or Orchid

Philip Campbell-Wilson, Graham Killer and I were appointed Joint and Several Administrators of the Group on 30 July 2019.

I refer to our corresondance of today’s date notifiying creditors of our appointment.

We have been made aware that the majority of purchasers have entered into a side agreement with Ralan Capital Investments Pty Ltd (Administrators Appointed) (“RCI”) or Ralan Arncliffe Pty Limited (“RA”) in which the deposit you paid for an apartment at either of the Group’s Orchid, Ruby and/or Sapphire developments was released either in full or mostly in full to RCI or RA as an unsecured loan.

This letter seeks to clarify some questions purchasers may have regarding their deposit paid for a future apartment and the unsecured loan they have provided to RCI / RA. We also discuss what happens if the Group is currently managing your investment property on your behalf.

Question: What is the financial position of the Group? Answer: At this early stage in the Administration, it is our initial estimate is that there is a significant deficiency owing to unsecured creditors and purchasers (who elected to release their deposit to the Group). Accordingly, it is uncertain how much, if any, of your deposit you may receive back if you had agreed to release it to RCI/ RA as an unsecured loan. Question: What has happened to my deposit paid to the Group for a future build (Ruby Tower 2, 3, 4, Sapphire and/or Orchid)?

Answer: At this initial stage, we believe that the majority, if not all, of the deposits released to RCI have been used to fund the expenses of the Group including payment of interest on unsecured loans.

The Administrators will be undertaking an investigation into the Group’s financial position to establish how these funds have been used and whether any recoveries can be made in the future that will be available to pay you back. © 2019 Grant Thornton Australia Limited.

2 If a purchaser did not elect to release their deposit, it is our understanding these funds are being held in the Group’s trust account. We will confirm this with each individual purchaser who did not elect to release their deposit in due course. Any trust funds held by the Administrators will be held on trust and dealt with appropriately.

Question: Will the deposit I paid to the Group (and then subsequently released to the Group) be taken off any settlement price when my apartment is finished and ready to be settled?

Answer: At this early stage in the Administrations, the Administrators are not in a position to provide purchasers with an answer as this will be subject to a potential sale of the developments and/or legal advice. We will update purchasers on this issue in due course.

Question: Will the Administrators continue with the build at Arncliffe, The Orchid?

Answer: The Administrators are undertaking an urgent review as to the feasibility of continuing the Arncliffe build and are in discussion with key lenders to the project. Any strategic decisions will be announced in due course including the impact for any purchasers in this project.

Question: Is it the Administrators’ intention to build Towers 2, 3 and 4 at the Ruby and the Sapphire?

Answer: At this early stage in the Administration, it is too early for the Administrators to make a strategic decision regarding undertaking and completing these projects. In all likelihood, the Administrators will be looking at potentially selling the land at Paradise Island Resort to developers / investors who may build Towers 2-4 in the future.

Question: If you sell the development to another company what will happen to my contract for Ruby 2-4 or the Sapphire?

Answer: At this stage we cannot provide a definitive answer. It will be dependent upon any sale to a developer. The Administrators will explore with any future buyer/developer their willingness to honor the purchaser’s sale contracts but this remains uncertain.

Question: If the Administrators do not complete the build the Ruby Towers 2, 3 and 4 or Sapphire, will I receive my deposit back?

Answer: Purchasers may receive their deposit back if their funds are still held in a separate trust account. However, if you agreed to release your deposit to the Group, then at this stage it is too early to determine what, if any, return you will receive as these funds were an unsecured loan to the RCI.

Question: What if Ralan is currently managing one of my investment properties in NSW. What happens to this?

Answer: This continues as normal. Your rental money from your tenant is in the trust accounts and this has not been released to the Group other than for normal management fees as agreed in your agency agreement. The net rent will be remitted to you as normal.

Question: What if Ralan is currently managing my investment property in Ruby 1 in Surfers Paradise. What happens to this? Answer This continues as normal with one exception. If you entered into a rental guarantee with the Group and there is not enough rent generated from occupancy during the month to meet the guarantee amount, you will only receive the net rental received after costs have been deducted in accordance with your letting agreement. Question: What should I do right now?

Answer We ask for your patience, whilst we undertake our investigations and efforts to look at all options for the benefit of creditors.

Should you have any queries in relation to the above please email:

Yours faithfully

Said Jahani Joint and Several Administrator

Schedule 1 – The Ralan Group Pty Ltd Associated Entities

Name ACN

Garryspillane Pty Ltd 617 899 671

Menufeast Pty Limited 120 005 996

Ralan (Culworth) Pty Ltd 132 108 322

Ralan 888 Pty Ltd 151 868 432

Ralan Arncliffe Pty Ltd 159 766 757

Ralan Beaconsfield Pty Ltd 162 589 620

Ralan Boundary Street Pty Ltd 165 480 240

Ralan Budds Beach Holdings Pty Ltd 604 082 297

Ralan Budds Beach No.1 Pty Ltd 604 085 663

Ralan Budds Beach No.2 Pty Ltd 604 083 374

Ralan Budds Beach No.3 Pty Ltd 604 083 570

Ralan Burwood Pty Limited 133 423 515

Ralan Capital Investment Pty Ltd 603 501 444

Ralan Cecil Street Pty Ltd 165 117 251

Ralan Cherry Street Pty Ltd 139 868 107

Ralan Constructions Pty Ltd 168 014 042

Ralan Corona Pty Ltd 142 364 618

Ralan Culworth No.2 Pty. Limited 145 045 772

Ralan Developments No.2 Pty Ltd 160 017 998

Ralan Developments Pty. Limited 100 473 818

Ralan Duff Street Pty Ltd 142 777 839

Ralan Dumaresq No.2 Pty Ltd 156 522 628

Ralan Dumaresq Pty Ltd 139 594 095

Ralan Eulbertie Pty Ltd 137 137 190

Ralan Gordon Pty Ltd 146 125 322

Ralan Holdings Pty Limited 145 689 809

Ralan Killara Pty Ltd 147 567 931

Ralan Lamond Pty Ltd 166 904 589

Ralan Marian Pty Ltd 138 455 357

Ralan Mascot Pty. Limited 150 148 842

Ralan McIntyre Pty Ltd 138 228 761

Ralan Merriwa Pty Ltd 138 241 531

Ralan Mortgage Corporation Pty. Limited 092 259 713

Ralan Nominees Pty Limited 100 486 191

Ralan Ocean Avenue Holdings Pty Ltd 607 291 896

Ralan Ocean Avenue No.1 Pty Ltd 607 292 535

Ralan Ocean Avenue No.2 Pty Ltd 607 292 759

Ralan Ocean Avenue No.3 Pty Ltd 607 292 928

Ralan Paradise No.1 Pty Ltd 602 658 211

Ralan Paradise Holdings Pty Ltd 602 655 649

Ralan Paradise No.2 Pty Ltd 602 658 793

Ralan Paradise No.3 Pty Ltd 602 659 138

Ralan Paradise No.4 Pty Ltd 602 659 441

Ralan Paradise Resort Pty Ltd 602 658 346

Ralan Property Care Pty Ltd 135 835 595

Ralan Property Services Pty. Limited 087 265 834

Ralan Property Services QLD Pty Ltd 603 015 096

Ralan Pymble Pty Ltd 140 987 382

Ralan Rhodes Pty Ltd 152 092 361

Ralan Rosebery Pty Ltd 164 210 100

Ralan Ruby No.2 Pty Ltd 161 317 460

Ralan Ruby Pty Limited 145 768 912

Ralan St Leonards Pty Ltd 147 661 345

Ralan Warrangi Pty Ltd 146 605 503

Ruby Apartments Pty Ltd 624 312 812

Ruby Collection Management Pty Ltd 624 312 947

Ruby GC Holdings Pty Ltd 624 311 520

The Ralan Group Pty. Ltd. 083 193 226